AkiyaHub Privacy Policy

1. Introduction

AkiyaHub ("we", "our", "us") is a platform owned and operated by Kintsugi Group GK ("Kintsugi Group"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, billing information, and related account details.
• Technical Data: IP address, browser type, device information, operating system, and related technical identifiers.
• Usage Data: Information about how you use our website, tools, services, and communications features.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, analytics tags, and similar technologies.
• Third-Party Processing: Messages or content submitted through communication or translation tools may be processed by third-party hosting, payment, analytics, or translation service providers as needed to deliver the service.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our website and services
• To improve, personalize, and expand our website and services
• To understand and analyze how you use our website and services
• To develop new products, services, features, and functionalities
• To process transactions, subscriptions, and service purchases
• To communicate with you regarding your account, purchases, support requests, and service-related updates
• To comply with legal obligations and protect our rights, users, and platform

4. Data Security

We use administrative, technical, and physical security measures designed to help protect your personal information. While we take reasonable steps to secure the personal information you provide, no security measure is perfect or impenetrable, and no method of data transmission or storage can be guaranteed against interception, loss, or misuse.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, maintain business records, and enforce our agreements and policies.

6. Cookies and Tracking Technologies

Usage

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Tracking technologies such as beacons, tags, and scripts may also be used to collect information and improve and analyze our services.

Types of Cookies We Use

• Essential Cookies: Necessary for secure login and core platform functionality.
• Performance and Functionality Cookies: Used to enhance the performance and functionality of our website.
• Analytics and Customization Cookies: Used to help us understand how the website is used and improve the user experience.
• First-party Audience Measurement: We assign a signed anonymous browser identifier and a daily measurement marker to count unique public-site visitors. When you sign in, that browser identifier may be linked to your account so we can distinguish member traffic from non-member traffic. This measurement does not store your raw IP address.
• Advertising Cookies: Used, where applicable, to make advertising messages more relevant and effective.

7. Children's Privacy

Our services are not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from individuals under 18.

Age Restrictions

By using our services, you represent that you are at least 18 years old. If we learn that we have collected personal information from an individual under 18 without required consent, we will take appropriate steps to delete that information.

Parental Consent

If you are a parent or guardian and believe your child under 18 has provided us with personal information without your consent, please contact us.

Protecting Minors' Privacy

If you have concerns about our data collection practices as they relate to individuals under 18, please contact us at support@akiyahub.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last Updated" date above.

Notification of Changes

Where appropriate, we may also provide notice by email or through a prominent notice on our website.

Reviewing Changes

You are advised to review this Privacy Policy periodically for any changes.

Continued Use

Your continued use of our services after updated terms are posted constitutes your acceptance of those changes. If you do not agree, you should stop using the services and contact us to deactivate your account if applicable.